ROFF receives SAP international certification as "Partner Center of Expertise"
ROFF announces the expansion of its certification as SAP Partner Center of Expertise to the level of global coverage. The company was the first certified partner of the Iberian Peninsula with the capability to provide 1st and 2nd level support and maintenance services to customers of the SME segment.
The company, through its specialised SAP Application Management (SAM) online service, had already obtained this certification for the domestic market last year, providing access to the SAP maintenance tools. Now it provides a more comprehensive and worldwide service to its customers of the VAR channel, supported by its team of more than 60 certified SAP consultants.
This service is supported by the SAP Solution Manager tool and by its Service Desk, EarlyWatch Alerts and Central System Monitoring features, which will enable ROFF to have a clear and detailed view of its clients' SAP environments.
According to Francisco Febrero, CEO of ROFF, "being the only Portuguese partner of SAP AG to obtain certification with this level of scope and demand shows that the maintenance and support service provided to the customers of ROFF's international offices has the same level of quality that ROFF's domestic customers have become used to. This is why we invest in specialised services and experienced consultants that are truly able to generate and support the specific nature of each business, ensuring value for our customers.