SAP Application Management and SAP Basis 24/7

Preventive, remedial and evolutional maintenance in the application and administration areas of SAP systems.Test our professional, experienced and multidisciplinary team that provides transversal support to all SAP modules.

Maintenance contracts managed by objective execution parameters and levels of service that match the reality and requirements of each client
Remote service provision, with visits to the client's premises whenever necessary
The resident team is complemented by the rest of ROFF's consultancy team if necessary
SAM numbers: >245 contracts; >31.500 days work/year; >36.100 requests for support in 2019 under SLA's;
Active service: Portugal, France, Germany, Switzerland, Angola, Greece, Morocco, Spain, USA, Ivory Coast, Mexico and Brazil
Online service management tool, which gives the client total control of the service
Possibility of 24x7 systems administration support through the SAP Basis 24/7 service

SAP Application Management and SAP Basis 24/7

Telephone Service Line

For information or clarification on ongoing requests call +351 808 50 7633

Faster response time

For support requests

Integration of AM and SM services

3rd level of SAP support

Dedicated team

High technical specialization

Fixed cost

For remedial AM maintenance and systems monitoring

Cost control

By ticket for improvements and new functionalities

Contact us

Contact us

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For more information please contact +351 218 393 410

Personal Data Protection

ROFF – Consultores Independentes S.A., respects individual privacy and appreciates the trust of its users, visitors, clients and partners. Thus, all the information that is shared with ROFF will be treated according to the General Regulation on Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), designated as “GDPR”. This page describes how we use that information.

Information Record
By giving us your personal information voluntarily, it will only be accessed by our services. The data supplied will not be transferred to third parties without your prior consent.

We deem as personal information all the information that can be used to identify a user, such as, for instance, name, e-mail, title, job, personal interests, or other necessary data so we can supply the requested service.

We don't automatically record personal information, including your IP address. The recording of the IP addresses that consult the website are only used for purposes of statistical and traffic analysis.

Information Update
The holder of the personal data is guaranteed the right to access, rectify, change or remove them, under the General Regulation on Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016). For any matter regarding this topic, please contact ROFF's DPO Virginia Linhares at DPO@roff.pt. All communication will be treated with absolute confidence, as the DPO is subject to the obligation of secrecy and confidentiality.

Changes to the Privacy Policy
Any changes made to the Privacy Policy of this Website will be listed in this page and can be made at any moment. If the proposed change is considered substantial and may have implications on how we use your personal data, you will be informed trough a notice that can be seen on the landing page of ROFF’s website.

Data Protection Responsible
Virgínia Linhares
DPO@roff.pt

ROFF awarded 1st place in the “Best Companies to Work For” ranking

ROFF awarded 1st place in the “Best Companies to Work For” ranking

ROFF awarded 1st place in the “Best Companies to Work For” ranking

SAP Application Management & SAP Basis 24/7

Telephone Service Line

Faster response time

Integration of AM and SM services

Dedicated team

Fixed cost

Cost control

Contact us